Experienced Technical Content Writer - Remote

Overview

The Experienced Technical Content Writer will create high-quality knowledge base articles for a large audience, collaborating with a community of volunteers and engineers.

In Short

• Write clear and concise support articles.
• Review community article submissions.
• Organize and structure content effectively.
• Collaborate with marketing and PR teams.
• Edit articles for SEO and user-friendliness.
• Monitor content performance and user feedback.
• Proficient in English and Spanish.
• Lead content migration to a new platform.
• Participate in projects to enhance content readability.
• Address PR issues and localization efforts.

Requirements

• 2+ years of experience in technical writing.
• Experience working remotely with teams.
• On-page SEO writing experience.
• Familiarity with markup/markdown.
• Organized and detail-oriented.
• Strong empathy for user needs.
• Bonus: Knowledge of online publishing best practices.
• Bonus: Knowledge of wiki markup.
• Bonus: Experience with foreign languages.

Benefits

• Hybrid working arrangements.
• Competitive base salary.
• Generous paid vacation.
• Attractive benefits package.
• Access to fitness workouts from home.
• Training opportunities.
• 1-on-1 coaching and mentorship.