Sales Development Analyst - Remote

Overview

The Sales Development Analyst role at DNA Genotek focuses on providing sales and customer support, along with lead generation for a diverse product portfolio aimed at optimizing biological sample collection and testing.

In Short

• Provide sales and customer support for the product portfolio.
• Utilize research skills to develop prospective lead lists.
• Initiate and nurture outreach to leads until they are sales-ready.
• Manage customer inquiries from various channels.
• Maintain accurate lead qualification information in the CRM.
• Support sales and marketing teams with primary and secondary research.
• Participate in sales and product training.
• Develop product knowledge to assist customers in real-time.
• Liaise with event attendees at tradeshows and conferences.
• Engage in special projects as required.

Requirements

• Bachelor’s Degree in Science, Business, Communications, or Marketing.
• Previous sales or sales development experience.
• Proven research skills and ability to filter information.
• Ability to work independently and collaboratively.
• Proficient in Microsoft Office applications.
• Experience with Salesforce is an asset.
• Comfortable with phone, email, and LiveChat communications.
• Exceptional oral and written communication skills.
• High level of integrity and commitment to success.
• Background in scientific research or diagnostic healthcare is ideal.

Benefits

• Opportunity to work with innovative products.
• Engagement in a dynamic and supportive team environment.
• Professional development and training opportunities.
• Exposure to diverse aspects of the sales and marketing process.
• Participation in industry events and conferences.