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Manager, Business Development & Sales Operations - Remote

Posted 2 days ago
Sales / Business
Full Time
USA

Overview

NPS Prism is a market-leading, cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. We provide actionable insights and analysis that guide the creation of exceptional customer experiences.

In Short

  • Remote job based in the USA
  • Individual contributor role focused on driving growth
  • Work closely with Client Engagement leadership
  • Lead generation and pipeline maintenance
  • Support the sales process and create proposals
  • Maintain CRM data integrity
  • Collaborate with teams to optimize sales plays
  • Foster excellent customer service
  • 3+ years of experience in B2B sales required
  • Experience with HubSpot preferred

Requirements

  • Bachelor's degree
  • 3+ years of experience in B2B sales and/or sales operations
  • Experience working with sales teams
  • Strong communication and interpersonal skills
  • Ability to make data-driven decisions
  • Superior organization and attention to detail

Benefits

  • Work in a diverse and collaborative environment
  • Opportunity to shape sales processes
  • Impact from day one with ownership of projects
  • Growth potential within a fast-growing company
  • Be part of a team recognized as one of the best places to work
NPS Prism logo

NPS Prism

NPS Prism is a leading cloud-based customer experience (CX) benchmarking and operational improvement platform, owned by Bain & Company. Launched in 2019, the company has quickly grown to a team of over 200 professionals, providing actionable insights and analysis to help clients enhance their customer experiences. NPS Prism leverages robust sampling, research, and analytic methodologies to offer clients a comparative view of their Net Promoter Score (NPS) and customer journey performance against competitors. Committed to diversity, inclusion, and collaboration, NPS Prism fosters an environment that encourages personal and professional growth, making it a part of Bain & Company, a globally recognized top management consulting firm.

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