National Recycling Director - Remote

Overview

The National Recycling Director (NRD) is responsible for managing strategic clients and leading a team of Client Development Executives to maximize client satisfaction and operational efficiency.

In Short

• Manage strategic Northstar Recycling clients to maximize profits and retention.
• Build strong internal and external relationships.
• Onboard new clients through large-scale implementations.
• Lead and develop Client Development Executives.
• Ensure compliance with contractual requirements.
• Facilitate transitions of accounts across CDs.
• Drive strategic initiatives and improvements.
• Participate in negotiations and conflict resolution.
• Promote a culture of diversity, equity, and inclusion.
• Support employee development through coaching and mentorship.

Requirements

• 4-year degree required.
• Minimum of 2 years in business or waste/recycling industry preferred.
• Strong interpersonal and communication skills.
• Ability to manage multiple projects effectively.
• Experience with negotiations and client management.
• Leadership experience across departments.
• Comfortable with after-hours availability for emergencies.
• Valid driver's license and clean driving record required.

Benefits

• Comprehensive health, dental, and vision insurance.
• 401(k) plan with company match.
• Generous PTO including vacation and sick time.
• Support for volunteer efforts.
• Professional development opportunities.
• Remote-first working environment with virtual culture.