Partner Launch Manager (Payments/Acquiring) - Remote

Overview

The Payments Partner Launch Manager (PPLM) is responsible for initiating partner setup and delivering comprehensive training to ensure a seamless launch for newly signed payments partners, focusing on creating an exceptional partner experience.

In Short

• Onboard and launch new NMI partners.
• Drive partner engagement and accelerate time to revenue.
• Demonstrate expertise in NMI systems.
• Deliver training sessions and product demos.
• Manage partner onboarding portfolios.
• Review and refine internal processes.
• Stay current on NMI products and services.
• Maintain accurate records for reporting.
• Perform additional responsibilities as needed.

Requirements

• 5+ years in customer success or account management.
• Proven track record as a top performer.
• Results-driven and team-focused.
• Skilled in product presentations.
• Excellent communication skills.
• Strong customer service skills.
• Proficiency in Salesforce and Microsoft Office.

Benefits

• Annual salary of $70,000 - 85,000 + bonus.
• A remote first culture!
• Flex PTO.
• Health, Dental and Vision Insurance.
• 13 Paid Holidays.
• Company volunteer days.