Spectra Client Manager - Remote

Overview

The Spectra Client Manager will lead strategic relationships and drive client success across the Spectra platform, ensuring seamless onboarding and ongoing support.

In Short

• Deliver training sessions to demonstrate how Spectra solves client challenges.
• Serve as a trusted advisor, translating complex data into actionable insights.
• Maintain a library of best practices and training materials.
• Lead internal certification training for associates.
• Collaborate cross-functionally for consistent client experiences.
• Stay updated on product and industry trends.

Requirements

• Bachelor's Degree Required.
• Knowledge of Spectra and/or SSI tools.
• Strong analytical skills and experience with syndicated data.
• Experience in client service and relationship management.
• Project management skills to handle multiple priorities.
• Excellent communication and collaboration skills.
• Retail or Manufacturing background preferred.
• Proficient in Microsoft Office.
• Ability to train software in person or via video meetings.

Benefits

• Collaborative and innovative team environment.
• Direct impact on client success.
• Flexible working environment.
• Comprehensive healthcare plan.
• 401(k) retirement plan with matching contributions.
• Discretionary paid time off and 11 paid holidays.