Client Manager - Remote

Overview

The Client Manager will be responsible for managing client relationships, ensuring client satisfaction, and supporting business growth at Zelis, a company modernizing the healthcare financial experience.

In Short

• Build and maintain strong relationships with clients.
• Ensure high levels of client satisfaction by addressing needs and concerns.
• Manage client accounts and projects effectively.
• Coordinate with internal teams for successful project delivery.
• Provide regular updates on account performance and client satisfaction.
• Resolve client issues promptly and professionally.
• Stay informed about industry trends and provide relevant insights.
• Identify opportunities for account growth.
• Work with the Senior Client Manager on growth strategies.
• Contribute to a collaborative and respectful workplace culture.

Requirements

• Bachelor's degree in business, Marketing, or a related field.
• 3-5 years of experience in client or account management.
• Excellent communication and interpersonal skills.
• Strong organizational and project management abilities.
• Ability to work independently and in a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong problem-solving skills and attention to detail.
• Client-focused with a commitment to exceptional service.
• Highly organized with the ability to manage multiple priorities.
• Proactive and results-oriented.

Benefits

• Flexible PTO and work-life balance initiatives.
• Hybrid and remote work environment.
• Medical, dental, and 401k benefits.
• Education assistance and family building benefits.
• Wellness offerings to support employee health.
• Diversity, Equity, and Inclusion initiatives.
• Meeting-Free Wednesdays for focused work time.
• Respectful workplace culture promoting collaboration.
• Early dismissal on Zelis Cares Fridays.
• Support for candidates with disabilities in the application process.