Associate Client Manager - Customer Success & Insights - Remote

Overview

The Associate Client Manager is responsible for all client activity and overall success with NielsenIQ, focusing on understanding client business needs and providing analytical support.

In Short

• Partner with clients to set objectives for business impact.
• Develop a consultative approach to address business issues.
• Build strong relationships and maintain expertise in client needs.
• Leverage NielsenIQ solutions for proactive insights.
• Drive strategic thought leadership and identify partnership opportunities.
• Facilitate clear communication with clients to demonstrate value.
• Ensure timely delivery of solutions to meet revenue forecasts.
• Collaborate with internal partners for aligned deliverables.
• Lead client discussions with actionable recommendations.
• Manage complex client relationships and issue resolution.

Requirements

• Undergraduate or Master's degree.
• Experience with Syndicated POS Data and Panel Data.
• 2-3 years in Consumer Packaged Goods industry.
• Data analysis and visualization experience, preferably with NielsenIQ.
• Proficiency in Microsoft Office; BI Tools experience is a plus.
• Experience managing complex client relationships.

Benefits

• Flexible working environment.
• Comprehensive healthcare plan.
• 401(k) retirement plan with matching contributions.
• Discretionary paid time off and 11 paid holidays.
• Education support and tuition reimbursement.
• Life and disability insurance.