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Client Manager, Customer Success & Insights - Remote

Posted Yesterday
Sales / Business
Full Time
USA
$76,500 - $92,000/year

Overview

The Client Manager at NIQ is an experienced Industry Insights expert responsible for delivering analysis and insights on industries, markets, and consumers using NIQ data, while guiding and coaching junior members.

In Short

  • Work as a master of proprietary NIQ tools to solve clients' business questions.
  • Transform customer experience in collaboration with CS Consultants.
  • Develop analytical outlines to leverage multiple NIQ solutions.
  • Simplify data and present compelling stories with actionable recommendations.
  • Drive customer satisfaction through impactful insights.
  • Identify revenue leads and partner with AD to convert them into opportunities.
  • Lead and coach junior members in data analysis.
  • Champion initiatives within the business unit.
  • Lead Thought Leadership Projects.

Requirements

  • 2-5 years of experience in CPG industry or related fields.
  • Master's degree is a plus.
  • Experience with NielsenIQ or similar analytics solutions.
  • Strong analytical skills and numerical proficiency.
  • Proficient in Microsoft Excel, PowerPoint, and Google Sheets.
  • Excellent command of English.
  • Digital savvy and quick learner.
  • Ability to coach others in data analyses.

Benefits

  • Market-competitive salary.
  • Flexible working environment.
  • Comprehensive health insurance.
  • 401(k) retirement plan with matching contributions.
  • Discretionary paid time off and paid holidays.
  • Education support and tuition reimbursement.
  • Life and AD&D insurance.
  • Volunteer time off and LinkedIn Learning access.
NielsenIQ logo

NielsenIQ

NielsenIQ is a global leader in measurement and data analytics, providing comprehensive insights into consumer behavior and market dynamics. With a presence in over 90 countries, NielsenIQ delivers accurate and actionable information to consumer packaged goods manufacturers and retailers, enabling them to innovate and grow in a complex marketplace. The company combines its proprietary data with other sources to help clients understand current trends and future opportunities. Committed to diversity and inclusion, NielsenIQ is an Equal Opportunity/Affirmative Action employer, ensuring a workforce that reflects the diversity of the markets it serves.

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