Associate Customer Success Manager - Remote

Overview

This role focuses on enhancing customer success through building trust and consulting on HubSpot software, ultimately driving value and satisfaction for customers.

In Short

• Passionate about customer success and experience.
• Problem-solving with curiosity and creativity.
• Embracing challenges and change.
• Commitment to continuous improvement.
• Investing in relationships with customers and colleagues.
• Contributing to a positive team environment.
• Working with clients based in North America.

Requirements

• 1-3 years of experience as a Customer Success Manager.
• Excellent problem-solving and critical thinking skills.
• Aptitude for learning software.
• Prior experience in customer service or consulting roles.
• Ability to manage multiple priorities with attention to detail.
• Strong communication skills for effective conversations.
• Ability to thrive in a fast-paced environment.
• Track record of meeting and exceeding goals.
• Fluency in English, Spanish, and Portuguese.

Benefits

• Opportunities for career growth and skill development.
• Supportive team culture with peer-to-peer feedback.
• Flexibility in work arrangements.