Case Support Specialist - Remote

Overview

As a Case Support Specialist, you will be responsible for the coordination of patient case logistics to ensure operational turnaround times are in compliance with departmental standards and that Pathologist and client expectations are met.

In Short

• Participate in a dynamic, multi-tasking environment.
• Coordinate patient case logistics.
• Ensure compliance with operational turnaround times.
• Act as a liaison between departments.
• Monitor and manage cases throughout the day.
• Facilitate report changes for Pathology.
• Capture relevant clinical information and patient history.
• Attend department meetings and training.
• Work independently and as part of a team.
• Utilize problem-solving skills to address discrepancies.

Requirements

• Associate or Bachelor’s degree in a science field preferred.
• Minimum of 1 year of experience in the medical field or clinical laboratory preferred.
• Proficiency in databases and software applications.
• Good typing and data entry skills.
• High level of accuracy and attention to detail.
• Excellent oral and written communication skills.
• Demonstrated problem-solving skills.
• Ability to work independently and self-motivated.
• Knowledge of office administrative procedures.
• Familiarity with medical terminology preferred.

Benefits

• Career development and training opportunities.
• Competitive benefits with HMO and PPO options.
• 401k match and Employee Stock Purchase Program.
• Tuition reimbursement and leadership development.
• 16 days of paid time off plus holidays.
• Wellness courses and engaged employee resource groups.
• Purpose driven mission to improve patient care.
• Opportunity to save lives through exceptional work.
• Part of a world-class culture.