Support Specialist - Remote

Overview

CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 700,000 badges in use. The cloud-based CENTEGIX Safety Platform™ initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 15,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day).

In Short

• Join a passionate team as a Support Specialist.
• Work in a remote-first environment.
• Engage with clients and analyze data to inform decisions.
• Answer phone calls and gather information for the design platform.
• Communicate effectively with various stakeholders.
• Collaborate with team members to ensure success.
• Meet key performance indicators (KPIs).
• Contribute to meaningful work in K–12 education safety.
• Flexible work hours required.
• Work towards professional growth and development.

Requirements

• 2 years in a customer-facing or administrative role.
• Ability to juggle multiple high-priority tasks.
• Experience in education, public safety, or government is a plus.
• Proficient in Microsoft Office Suite.
• Comfortable with cloud-based systems and internal platforms.
• Strong organizational and prioritization skills.
• Professionalism in handling sensitive information.

Benefits

• Remote-first work environment; workplace flexibility.
• 401(k) Plan with 4% employer contribution.