IT Infrastructure Engineer - Remote

Overview

As an Infrastructure Engineer, you will be helping deliver mission-critical solutions for the blue light emergency services market, working primarily on customer sites across the UK, Ireland, Europe, and beyond.

In Short

• Build, commission, and upgrade NEC Software Solutions products.
• Fault finding at hardware and software levels.
• Create and review NEC Engineering documentation.
• Coordinate activities with internal teams.
• Work from various customer locations with extensive travel required.
• Engage with customers on technical and non-technical levels.
• Work both in a team and autonomously.
• Adhere to NEC Software Solutions processes and procedures.
• Complete tasks within deadlines and report difficulties.
• Promote a clean working environment and follow health and safety practices.

Requirements

• Experience in troubleshooting and problem solving.
• Understanding of Microsoft Active Directory/domain architecture.
• Experience with Microsoft Windows 11 and Server 2022.
• Experience deploying Microsoft Windows and server operating systems.
• Knowledge of MySQL/MSSQL.
• Experience with virtualization environments (Hyper-V or VMware).
• Proficient in MS Business Applications.
• Excellent customer service skills.
• Experience with ITIL best practices.

Benefits

• 25 days paid holiday with the option to buy/sell.
• 4 x basic salary life assurance cover.
• A Group Pension Plan.
• Flexible benefits to suit individual needs.