IT Infrastructure Engineer - Remote

Overview

As a member of the IT Infrastructure Engineering team, you will be part of the broader IT Experience org (IT Operations + IT Engineering) and be responsible for managing our organization's infrastructure systems and networks to ensure they are functioning and meet Gusto’s needs.

In Short

• Maintenance: Installing and configuring hardware, software, and networks
• Working with technologies like VMWare, Microsoft, Veeam, Nutanix, and SRW
• Troubleshooting: Resolving issues with computer and server systems
• Security: Ensuring the security and efficiency of IT infrastructure
• Performance: Monitoring system performance and identifying system requirements for upgrades
• Research and development: Implementing emerging technologies
• Data management: Creating backups and safeguarding data
• Account management: Setting up accounts for employees
• Manage ticket queues and escalation requests
• Documentation of operational processes and architecture

Requirements

• Strong understanding of network protocols (TCP/IP, routing, firewalls)
• Proficiency in server operating systems (Windows, Linux)
• Experience with cloud computing platforms (AWS, Azure, GCP)
• Knowledge of scripting languages (PowerShell, Python, Bash)
• Familiarity with configuration management tools (Ansible, Puppet, Chef)
• Understanding of security best practices
• Excellent problem-solving and troubleshooting skills
• 4-7 years of IT Infrastructure experience

Benefits

• Collaborative and inclusive workplace
• Opportunity to work remotely
• Competitive salary and benefits
• Support for professional growth and development