Remote Otter LogoRemoteOtter

IT Infrastructure Engineer - Remote

Posted 5 days ago

Overview

As a member of the IT Infrastructure Engineering team, you will be part of the broader IT Experience org (IT Operations + IT Engineering) and be responsible for managing our organization's infrastructure systems and networks to ensure they are functioning and meet Gusto’s needs.

In Short

  • Maintenance: Installing and configuring hardware, software, and networks
  • Working with technologies like VMWare, Microsoft, Veeam, Nutanix, and SRW
  • Troubleshooting: Resolving issues with computer and server systems
  • Security: Ensuring the security and efficiency of IT infrastructure
  • Performance: Monitoring system performance and identifying system requirements for upgrades
  • Research and development: Implementing emerging technologies
  • Data management: Creating backups and safeguarding data
  • Account management: Setting up accounts for employees
  • Manage ticket queues and escalation requests
  • Documentation of operational processes and architecture

Requirements

  • Strong understanding of network protocols (TCP/IP, routing, firewalls)
  • Proficiency in server operating systems (Windows, Linux)
  • Experience with cloud computing platforms (AWS, Azure, GCP)
  • Knowledge of scripting languages (PowerShell, Python, Bash)
  • Familiarity with configuration management tools (Ansible, Puppet, Chef)
  • Understanding of security best practices
  • Excellent problem-solving and troubleshooting skills
  • 4-7 years of IT Infrastructure experience

Benefits

  • Collaborative and inclusive workplace
  • Opportunity to work remotely
  • Competitive salary and benefits
  • Support for professional growth and development

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