Remote Otter LogoRemoteOtter

Senior User Researcher - Remote

Posted 8 hours ago
All others
Full Time
Worldwide
£46,000 - £65,000/year

Overview

We are looking for a Senior User Researcher with significant experience in delivering user research projects, focusing on planning, facilitating, and leading user research activities on various projects.

In Short

  • Lead multidisciplinary teams and clients in user research.
  • Support and manage the user research team.
  • Define and refine research practices.
  • Identify and win projects by spotting opportunities with clients.
  • Develop and deliver courses for the Design School.
  • Conduct inclusive and ethical user research.
  • Produce user journeys, stories, and needs from research findings.
  • Facilitate user interviews, usability testing, and co-design sessions.
  • Communicate findings effectively to stakeholders.
  • Manage complexity and ambiguity in UCD projects.

Requirements

  • Experience in leading user research activities.
  • Knowledge of GDS service standards.
  • Strong qualitative analysis skills.
  • Ability to manage stakeholder expectations.
  • Proactive and autonomous work style.
  • Experience with service design thinking.
  • Excellent written communication skills.
  • Experience in managing complexity in projects.
  • Ability to negotiate and guide clients.
  • Commitment to ethical research practices.

Benefits

  • Private Medical Cover.
  • 25 days paid holiday with buy/sell options.
  • Life assurance cover.
  • Group Pension Plan with employer contributions.
  • Flexible benefits selection.
  • Free access to LinkedIn Learning.
  • Give back days.
  • Annual team and company away-days.
  • Personal learning budget.
NECSWS logo

NECSWS

NEC Software Solutions (NECSWS) is dedicated to making a positive impact in the world through innovative software solutions, particularly in the healthcare sector. The company focuses on delivering exceptional customer experiences by managing complex software and data applications that cater to the unique needs of its clients. NECSWS values strong relationships with its customers and emphasizes service delivery excellence, ensuring that contractual commitments and service level agreements are met. With a commitment to employee well-being, NECSWS offers a comprehensive benefits package and fosters an inclusive work environment.

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