Senior User Researcher - Remote

Overview

The Senior User Researcher will play a key role in improving customer outcomes through impactful research, collaborating closely with product design and management teams.

In Short

• Focus on enhancing customer outcomes in product areas.
• Impact collective metrics and commercial outcomes.
• Identify opportunities and prioritize research efforts.
• Shape impactful research questions.
• Choose effective research methods for actionable insights.
• Plan and execute high-standard research projects.
• Combine quantitative and qualitative insights for truth clarity.
• Share actionable insights through clear communication.
• Build relationships to enhance work impact.
• Provide a reliable point of view to cross-discipline partners.

Requirements

• Passion for making money work for everyone.
• Adaptable to changing circumstances with a focus on feedback.
• Ability to connect work with others for improvement.
• Comfortable with challenging conversations.
• Autonomous yet collaborative with peers.
• Creative problem solver with multiple approaches.
• Mentorship and feedback skills for peers.
• Experience in attracting and interviewing candidates.

Benefits

• Salary range of £75,000-£95,000 plus share options.
• Relocation assistance to the UK.
• Visa sponsorship available.
• Flexible working hours.
• £1,000 annual learning budget for personal development.
• Support for home office setup.
• Additional benefits listed on the company site.