Junior/Mid-level Support Engineer L1 Support - Remote

Overview

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the speed of no-code, backed by a passionate community of builders.

In Short

• Join a diverse team of +90 talented people at a fast-growing startup.
• Provide support to community and enterprise customers.
• Engage in cross-team work and self-improvement.
• Handle administrative and billing queries.
• Utilize strong communication skills to assist clients.
• Manage multiple high-priority tickets simultaneously.
• Work in a remote-first environment with flexible working conditions.
• Enjoy competitive compensation and equity options.
• Access to health and wellness benefits.
• Participate in career growth initiatives with funding for courses.

Requirements

• 1-2 years of support engineering experience.
• Basic knowledge of JavaScript and networking concepts.
• Familiarity with web development tools and technologies.
• Experience in handling administrative and billing queries.
• Customer-centric mindset with excellent communication skills.
• Ability to manage multiple high-priority tasks effectively.

Benefits

• Competitive compensation with equity options.
• Work/life balance with generous vacation time.
• Health and wellness benefits according to local norms.
• Career growth opportunities with funding for skill development.
• Remote-first culture with regular team bonding activities.