Customer Marketing Manager - Remote

Overview

The Customer Marketing Manager role at n8n is focused on transforming customer marketing into a strategic function that supports pipeline growth, enterprise credibility, product adoption, and sales enablement.

In Short

• Own customer marketing strategy at n8n.
• Build a scalable program for customer advocacy and storytelling.
• Create structured approaches for sourcing customer stories.
• Produce high-quality customer assets including case studies and testimonials.
• Partner with various teams to gather and utilize customer stories.
• Measure performance and improve programs for maximum impact.
• Help Sales teams effectively use customer proof in their activities.
• Establish clear ownership and direction for customer marketing.
• Increase the quality and usability of customer proof assets.
• Shape how n8n tells customer stories across teams.

Requirements

• Senior experience in customer marketing or product marketing within B2B SaaS.
• Experience building strategy and operating processes.
• Strong track record of turning customer stories into marketing assets.
• Ability to influence senior stakeholders cross-functionally.
• Strong editorial judgment and storytelling ability.
• Comfortable balancing strategic thinking with execution.
• Experience with proof-oriented content for enterprise buyers.

Benefits

• Competitive compensation and equity options.
• Work/life balance with generous vacation days.
• Health and wellness benefits tailored to local norms.
• 401(k) retirement plan with employer match in the US.
• Career growth opportunities with a budget for personal development.
• Remote-first culture with regular team bonding activities.
• Support for open source projects and community initiatives.
• Transparency in company operations and team activities.
• An ambitious and kind work culture with high employee satisfaction.