IT Implementation Engineer - Remote

Overview

MyEyeDr is seeking a dynamic and detail-oriented IT Implementation Engineer to join our IT Implementation team. This critical role focuses on ensuring seamless IT operations and driving IT special projects, supporting both our growing network of optometry practices and our home office initiatives. The ideal candidate will have a strong background in IT project management, vendor coordination, and technical implementation within the optometry healthcare sector.

In Short

• Lead and manage IT projects related to Acquisitions, De Novos (Greenfields), Relocations, Mergers and Home Office initiatives.
• Develop and maintain detailed project plans, timelines, and tasks.
• Sustain clear and effective communication with all stakeholders and cross-functional teams to ensure project milestones are met.
• Create comprehensive scopes of work for IT projects, outlining project objectives, deliverables, timelines, and resource requirements.
• Collaborate with stakeholders to refine and approve scopes of work, ensuring alignment with business goals and technical specifications.
• Conduct site surveys to assess IT infrastructure and equipment needs.
• Design IT infrastructure layouts for new and existing locations.
• Develop and implement Meraki network configurations for new offices.
• Manage third-party vendors for the procurement, installation, and integration of IT equipment and services.
• Oversee the setup and deployment of hardware and software.

Requirements

• Bachelor’s Degree in a computer related field or the equivalent combination of education, experience and skills.
• 4+ years of IT support training or on-the-job experience in a help-desk or computer support environment.
• Proficiency with project management software such as Smartsheet.
• Experience with network infrastructure design and implementation, including Meraki.
• Strong understanding of optometry medical device integrations and related technologies.
• Excellent critical thinking and multi-tasking abilities.
• Superior communication skills, both written and verbal.
• Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
• Demonstrated expertise in Windows PC hardware and software.
• Ability to diagnose and resolve moderately complex technical issues.

Benefits

• Career Development and Training Opportunities
• Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
• Participate in our Vision coverage and associate discounts on our products
• Participate in our 401(k) with competitive company match
• Accrue PTO and paid holidays from day one