Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Join Monzo as a Learning and Development Facilitator to create engaging training experiences that empower employees.
Join Monzo as a Learning and Development Designer to create engaging training experiences for customer operations teams.
The Global Operations Change Delivery Manager will lead the change management function, ensuring operational readiness and effective delivery of change initiatives.
Join Monzo as a Recruiter and play a crucial role in hiring top talent for Customer Operations.
Join Monzo as the Head of Group Commercial Legal, leading the legal team in managing commercial contracts and providing strategic legal advice.
Join Monzo as a Life Events Advisor to support vulnerable customers through bereavement and significant life events.
Join Monzo as a Company Secretarial Assistant to support governance and compliance processes in a dynamic financial environment.
The Sustainability Lead will drive Monzo's sustainability strategy and initiatives, focusing on decarbonisation and ESG principles.
Join Monzo as a Data Science Manager to lead a team focused on growth and product innovation through data-driven insights.
Join Monzo as a Change and Continuous Improvement Partner to lead transformative projects in a dynamic financial environment.
Join Monzo as a Business Success Team Manager, where you'll lead a team dedicated to providing exceptional service to complex business clients.
The Workforce Management Analyst is responsible for optimizing staffing and service delivery within customer operations.
Join Monzo as a Forecast Change Manager to lead workforce planning and improve customer operations.
Join Monzo as a Workforce Management, Governance Manager to enhance customer operations through effective processes and stakeholder collaboration.