Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Join Monzo as an Operations Manager for Complaints, leading a team to enhance customer service and manage complaints in a remote environment.
The Recruitment Manager will lead talent acquisition efforts for Customer Operations at Monzo, focusing on inclusivity and candidate experience.
Join Monzo as a Risk and Controls Manager to ensure compliance and foster a risk-aware culture in a fast-paced environment.
Join Monzo as a Credit Bureau Relationship Manager to lead procurement initiatives and manage key relationships with Credit Reference Agencies.
The Complaints Team Manager will lead a team to ensure customer satisfaction and effective complaint resolution in a remote banking environment.
Join Monzo as an EU Operations Manager to lead the Complaints, Vulnerability, and Financial Health teams, ensuring exceptional service and compliance.
Join Monzo as a Senior Legal Counsel specializing in Employment, Incentives, and Pensions, providing strategic legal advice in a dynamic banking environment.
The Financial Reporting Manager will lead a team to ensure accurate financial reporting and controls at Monzo, focusing on automation and efficiency.
Join Monzo as a Finance Internal Control Manager to enhance financial processes and controls while enjoying flexible working arrangements.
Join Monzo as a Lead Product Designer to create innovative and customer-focused design solutions.
Join Monzo as an Affiliates Executive to drive growth in Personal Banking through effective affiliate marketing strategies.
Join Monzo as a Lead Credit Analyst to enhance business lending products and drive credit strategies.
Join Monzo as a Lead Credit Analyst to drive innovative credit strategies and enhance customer experiences in personal borrowing.
Join Monzo as a Senior Credit Analyst to develop innovative credit strategies and enhance customer lending experiences.
Join Monzo as a Financial Crime Business Banking Specialist to help protect customers from financial crime.