Monzo is a UK-based digital bank on a mission to make money work for everyone. With a focus on financial health, Monzo aims to support customers, especially those facing financial difficulties, by providing accessible lending products and exceptional customer service. The company fosters a collaborative and empathetic work environment, encouraging its teams to innovate and improve customer experiences while meeting regulatory standards. Monzo values professional development and offers a range of benefits to its employees, including a learning budget and remote work support.
Lead a team of user researchers to shape product strategies and enhance customer experiences at Monzo.
Join Monzo as a Process Governance Analyst to oversee financial crime process documentation and ensure clarity and effectiveness for operational teams.
Join Monzo as an Offensive Security Manager to lead a team focused on enhancing security and finding vulnerabilities.
Monzo is seeking a Financial Controller to lead financial operations for its expanding EU business.
Join Monzo as a Learning & Development Business Partner to enhance training effectiveness and stakeholder engagement.
The Customer Journey Manager will enhance customer experiences by mapping and optimising all touchpoints.
The Colleague Care Advocate provides essential support and guidance to Customer Operations Advisers dealing with challenging customer interactions.
Join Monzo as the Head of Asset Liability Management, leading balance sheet risk management and strategy in a dynamic financial environment.
Join Monzo as a Consumer PR Manager to enhance its reputation through strategic communications and creative campaigns.
Monzo is seeking a Senior Legal Counsel, Regulatory to advise on financial crime regulatory matters and support the growth of the bank.
Monzo is seeking a Senior Legal Counsel to provide legal support for its innovative banking products.
The Customer Insight Manager will lead a team to analyze customer feedback and enhance the customer experience at Monzo.
Join Monzo as a Full Stack Engineer to build innovative banking solutions with a flexible work environment.
Lead the financial crime strategy for Monzo’s Business Banking while ensuring compliance and exceptional customer experience.
Join Monzo as an Investigations Manager to lead a team in tackling financial crime and enhancing investigation processes.