Director of ServiceNow Solution Architecture - Remote

Overview

The Director of ServiceNow Solution Architecture will lead a team of solution architects at McKesson, focusing on providing architectural guidance and best practices for ServiceNow capabilities.

In Short

• Lead a team of solution architects focused on ServiceNow.
• Provide architectural guidance and best practices for ServiceNow.
• Work with partners to establish and integrate best practices.
• Ensure development adheres to platform standards.
• Participate in the technical evaluation of demands against ServiceNow features.
• Maintain solution architecture documentation.
• Provide training to upskill teams.
• Manage team configurations aligned to best practices.
• Accountable for platform roadmap contributions.
• Foster collaboration among diverse stakeholders.

Requirements

• Bachelor's degree in Computer Science, Business Administration, or related field.
• 12+ years of experience in IT architecture or Service Management.
• Strong understanding of ServiceNow platform and capabilities.
• Experience in database design and cloud applications.
• Excellent communication and collaboration skills.
• Experience leading technical teams.
• Relevant professional certifications preferred.
• Strong technical foundation in ServiceNow.
• Ability to define desired outcomes with business stakeholders.
• Experience optimizing IT operations.

Benefits

• Competitive compensation package.
• Annual bonus and long-term incentive opportunities.
• Diverse and inclusive work environment.
• Focus on health and well-being of employees.
• Opportunities for professional growth and impact.