Customer Onboarding Specialist - Remote

Overview

The Customer Onboarding Specialist at McKesson is responsible for ensuring a smooth onboarding process for new customers, utilizing deep knowledge of compliance and business rules to drive successful implementations.

In Short

• Serve as the primary point of contact for onboarding clients.
• Analyze and implement new customer accounts.
• Coordinate with various departments to ensure timely account releases.
• Provide support and issue resolution for stakeholders.
• Gather and analyze data from reporting resources.
• Proactively seek process improvements.
• Ensure compliance with SOX and company policies.
• Maintain strong communication with internal and external partners.
• Manage multiple customer implementations simultaneously.
• Contribute to strategic decision-making through actionable insights.

Requirements

• 0-2 years of relevant experience in project management or customer support.
• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite.
• Ability to work independently in a fast-paced environment.
• Attention to detail and quality.
• Experience with Salesforce, SAP, or Smartsheets is a plus.
• Pharmaceutical industry experience is advantageous.
• Strong organizational skills.
• Ability to manage effective meetings.
• Positive and professional demeanor.

Benefits

• Competitive compensation package.
• Annual bonus and long-term incentive opportunities.
• Supportive work culture focused on health and well-being.
• Opportunities for professional growth.
• Diverse and inclusive work environment.