Account Manager - Dropbox - Remote

Overview

The Account Manager for Dropbox at MarketStar is responsible for managing customer relationships, driving product usage, and achieving sales targets.

In Short

• Lead customer outreach through calls and emails.
• Build brand awareness and increase customer spending.
• Utilize training resources to stay updated on product knowledge.
• Manage and report on sales pipeline data.
• Achieve daily, weekly, monthly, and quarterly sales targets.
• Record customer interactions in CRM.
• Prepare and conduct performance reviews with internal teams.
• Provide customer sentiment insights and product feedback.
• Demonstrate strong organizational skills.
• Adapt to changes and manage multiple tasks effectively.

Requirements

• Strong time and project management skills.
• Proficiency in Microsoft Office and Google Suites.
• Ability to build and maintain relationships.
• Strong written and verbal communication skills.
• Experience in meeting and exceeding sales goals.
• Ability to manage time effectively and adapt to change.

Benefits

• Structured learning and career development programs.
• Mental health program.
• Generous Paid Time Off policy.
• Paid medical leave.
• Child/Dependent care reimbursement.
• Education reimbursement.
• 401k match and financial wellness advisor access.
• Comprehensive healthcare coverage.