Senior Influencer Account Manager - Remote

Overview

The Senior Influencer Account Manager is responsible for maintaining, growing, and retaining relationships with Mavely's top Influencers in the social commerce space, managing a book of business to offer best-in-class client experience.

In Short

• Manage, grow, and retain Tier 1 (top 25%) Managed Creators.
• Strengthen and maintain relationships with existing Mavely influencers.
• Proactively schedule calls with managed creators providing tailored data and insights.
• Identify growth opportunities to increase sales and drive revenue.
• Communicate influencer feedback to internal teams.
• Monitor Influencer account health and collaborate on retention strategies.
• Troubleshoot and problem-solve as needed.
• Share best practices for social media coaching and driving affiliate sales.
• Stay on top of trends and develop educational materials for Influencers.
• Occasionally attend Influencer and/or industry events.

Requirements

• Minimum 3-5 years of experience in an account or management role.
• Bachelor’s Degree preferred.
• Background in influencer or affiliate marketing.
• Previous account manager experience required.
• Sales and Service mindset with excellent customer service.
• Strong knowledge in G-Suite, HubSpot experience preferred.
• Good communication skills and problem-solving ability.
• Data-driven and analytical approach.
• Effective communicator both internally and externally.
• Ability to perform the job safely and with respect for others.

Benefits

• Market-based and data-driven compensation.
• Stock options for permanent team members.
• Eligibility for various benefits plans.
• Commitment to diversity and inclusion in the workplace.
• Supportive work environment for professional growth.