Senior Account Manager - Remote

Overview

As a Senior Account Manager at MentorMate, you will drive excellence in client contracting, retention, and satisfaction, playing a crucial role in strengthening client relationships and ensuring long-term business success.

In Short

• Drive client contracting, retention, and satisfaction.
• Develop and maintain business relationships within the client base.
• Engage with executive-level stakeholders.
• Oversee proposals, Statements of Work (SoWs), and contracting workflows.
• Assist in tracking and analyzing key client metrics.
• Identify and pursue sales opportunities.
• Organize sales presentations to clients.
• Ensure top-tier experience for clients and team members.
• Conduct quarterly business reviews with clients.
• Position may require up to 20% travel.

Requirements

• Bachelor's degree in business administration, finance, or related field.
• Over 7 years of professional experience, with at least 5 years in insurance, finance, or FinTech.
• Outstanding analytical skills and communication skills.
• Strong executive presence and collaboration experience.
• Proven track record of managing engagements successfully.
• Ability to multitask and manage changing priorities.
• Experience in software or technology company is a plus.
• Familiarity with HubSpot or similar platforms.
• Proficiency in Microsoft Teams.
• High level of discretion and confidentiality required.

Benefits

• Competitive base pay and opportunities for advancement.
• Flexible working models: remote, in-office, or hybrid.
• Generous time off and 10 paid company holidays.
• Attractive insurance packages for you and your dependents.
• 401(k) with company match.
• Referral bonus for referring employees.
• Volunteer opportunities for charity activities.