Creator Success Manager - Remote

Overview

The Creator Success Manager is a revenue-driving, creator-facing role responsible for growing and retaining a portfolio of high-value creators through data-led monetization strategies, strong relationship ownership, and proactive risk management.

In Short

• Manage a portfolio of creators to drive revenue and retention.
• Identify monetization opportunities and manage churn risk.
• Develop tailored growth plans based on data.
• Analyze creator performance data for insights.
• Drive product adoption and connect creator goals with platform capabilities.
• Collaborate with cross-functional teams to advocate for creator needs.
• Stay current on creator economy trends and best practices.
• Meet or exceed revenue and retention targets.
• Utilize tools like HubSpot for account management.
• Travel occasionally for creator and industry events.

Requirements

• Experience in account management or client success.
• Ability to grow accounts through strategy and data analysis.
• Strong analytical skills and communication abilities.
• Familiarity with tools such as HubSpot and G-Suite.
• Positive attitude and growth mindset.
• Data-driven approach to insights.
• Excellent organizational and time management skills.
• Willingness to travel for events.

Benefits

• Inclusive and supportive work environment.
• Competitive salary range with bonuses.
• Stock options for permanent team members.
• Various benefits plans available.
• Opportunities for professional growth and development.