Software Engineer - AI and LLM Technologies - Remote

Overview

Lakeside Software is ushering in a new era of proactive IT with SysTrack, the industry's most powerful AI-driven Digital Employee Experience (DEX) platform. Trusted by Fortune 500 companies worldwide, Lakeside SysTrack dramatically reduces IT costs, prevents system failures before they occur, and drives strategic decision-making through unparalleled visibility. Join us in transforming IT operations and delivering exceptional digital experiences to companies globally.

In Short

• Join a dynamic team focused on AI/ML tools and techniques.
• Apply the latest LLM technologies to enhance SysTrack.
• Research novel uses of LLM advancements.
• Implement proof-of-concept approaches.
• Document and present findings to product and development teams.
• Map research tools to production-ready resources.
• Understand IT/computer systems and networking.
• Work with large datasets and generative AI models.
• Collaborate with a small, innovative team.
• Drive projects to completion with minimal oversight.

Requirements

• 4+ years of experience in software engineering.
• Excellent knowledge of LLM/generative AI tools.
• Experience with multiple generative AI models.
• Advanced experience with RAG techniques.
• Familiarity with LangChain, LLamaIndex, or equivalent.
• 2+ years of programming skills, C# knowledge is a plus.
• Strong SQL query skills.
• BS or MS degree in Computer Science or Data Science.
• Experience with container technology such as Docker.
• Understanding of Agentic AI approaches is beneficial.

Benefits

• Work in a diverse and inclusive environment.
• Opportunity to work with cutting-edge technologies.
• Flexible work arrangements (Remote or Hybrid).
• Collaborate with industry experts.
• Contribute to innovative projects.