Technical Solution Specialist - Remote

Overview

The Technical Solution Specialist role bridges the gap between technical product offerings and customer needs, focusing on onboarding and complex integrations.

In Short

• Act as the technical point of contact for clients.
• Provide expert guidance on product integrations.
• Debug technical issues and coordinate with tech teams.
• Ensure smooth onboarding for new clients.
• Collaborate with Customer Success and Engineering teams.
• Develop and maintain technical documentation.
• Conduct training sessions for clients and internal teams.

Requirements

• Bachelor’s degree with 5+ years of experience in a similar role.
• Good knowledge of web technologies (HTML, APIs) and SQL.
• Exceptional problem-solving skills.
• Experience with mobile measurement partners (MMPs).
• Excellent communication and client management skills.
• Proven ability to work collaboratively in a team environment.
• High attention to detail and diligent working style.

Benefits

• Exceptional career growth and learning opportunity.
• Be part of an experienced team of industry experts.
• Direct work experience with management.
• Flexible work-from-home arrangement.
• Home-office setup budget.
• Annual learning and development budget.