Technical Solutions Specialist - Remote

Overview

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads. We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.

In Short

• Join a remote-first company as a Technical Solutions Specialist.
• Provide technical support and address product questions.
• Investigate client inquiries and route them to appropriate teams.
• Collaborate with technical leadership, product managers, and software engineers.
• Work with a dynamic product that has an evolving UI.
• Engage with complex front and backend systems.
• Analyze and investigate lots of data.
• Empower digitally-focused companies with exceptional campaign performance.
• Be part of a hub of innovation and creativity.
• Open to candidates located anywhere in North America.

Requirements

• Experience in technical support or customer service.
• Strong problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with advertising technologies is a plus.
• Excellent communication skills.
• Ability to analyze data effectively.
• Experience in a fast-paced environment.
• Detail-oriented and organized.
• Proactive in addressing client needs.
• Willingness to learn and adapt to new technologies.

Benefits

• Work in a remote-first environment.
• Collaborate with a talented team.
• Opportunity for professional growth.
• Engage in innovative projects.
• Flexible work hours.
• Competitive salary and benefits.
• Access to training and development resources.
• Be part of a creative and imaginative company culture.
• Work with cutting-edge advertising technologies.
• Contribute to impactful campaigns for clients.