Inside Sales Representative - Remote

Overview

The Inside Sales Representative (ISR) is responsible for the over-the-phone sales and service process on behalf of stores. This involves following best practices in conjunction with stores, ensuring prompt customer service and driving sales growth. This is a remote position and preference is for someone based in Edmonton/Calgary region.

In Short

• Create and maintain business relationships with customers
• Identify decision makers within targeted leads to begin sales process
• Penetrate all targeted accounts and radiate sales from within client base
• Collaborate with Admin Support team members to determine necessary strategic sales approaches
• Make outbound follow-up calls to existing clients via telephone and email cross-sell and up-sell.
• Handle inbound, unsolicited prospect calls and convert into sales
• Prepare and track weekly sales plans, including customer contacts, quotes and prospects
• Overcome objections of prospective customers
• Emphasize product/service features and benefits, quote prices and create WO
• Understand customers' needs and develop sales opportunities

Requirements

• Minimum 1 years’ inside sales experience
• Experience working with CRM or customer database systems
• Diplomatic and professional approach
• Customer orientated, adaptable and responsive to different customer inquiries
• Proficient computer skills and ability to work with multiple applications at a time
• Solid communication skills
• Results focused
• Bilingual in any other language would be an asset

Benefits

• Competitive compensation package/The target compensation for this role is $43,900 - $54,900 per year based on experience.
• Comprehensive medical and dental benefits
• Employee Assistance Program
• A group RRSP/DPSP matching program
• Discount on tires and mechanical services
• Positive work culture, opportunities for growth and development, and work-life balance.
• Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.