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Workforce Analyst - Remote

Posted 8 weeks ago
Data Analysis
Full Time
USA

Overview

The Workforce Analyst will manage and optimize staffing for multiple teams within Marketplace Operations, focusing on forecasting staffing needs and ensuring resource allocation.

In Short

  • Collaborate with Marketplace Operations and BPO teams.
  • Lead efforts to implement the Playvox Workforce Management tool.
  • Adjust staffing and scheduling during shifts.
  • Conduct proactive analysis to identify coverage gaps.
  • Monitor key performance metrics for effective scheduling.
  • Work with leadership to prepare for volume spikes.

Requirements

  • Detail-oriented and data-driven mindset.
  • Experience in workforce management tools.
  • Strong analytical skills.
  • Ability to collaborate with cross-functional teams.

Benefits

  • Opportunity to work with a dynamic team.
  • Engagement in meaningful projects.
  • Flexible working environment.

Jobgether

Jobgether

Jobgether is a global platform dedicated to connecting job seekers with fully remote job opportunities. The company focuses on matching candidates to roles where they are most likely to succeed, providing valuable feedback on applications to enhance the job search experience. Jobgether aims to eliminate common frustrations in the job market, such as application black holes and recruiter ghosting, by offering a supportive and transparent approach to remote employment.

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