Product Enablement Specialist - Remote

Overview

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Enablement Specialist in the United States.

In this role, you will ensure that customer orders are executed efficiently, accurately, and in alignment with agreements while providing a superior customer experience. You will work across multiple channels to manage product enablement, coordinate with internal teams, and maintain high standards for service delivery. The position combines administrative expertise with proactive problem-solving, allowing you to support business operations and delight customers. You will interpret contracts, track order progress, and collaborate with stakeholders to ensure seamless service execution. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced, innovative environment.

In Short

• Enable, disable, and track products and services according to customer orders and agreements.
• Interpret complex contracts and purchase orders to accurately process and manage orders.
• Collaborate with internal and external stakeholders to define service delivery requirements.
• Respond to administrative requests via cases, tasks, emails, and chat while maintaining professionalism.
• Ensure provider and vendor connections/disconnections are completed per contractual terms.
• Make recommendations for process improvements to increase efficiency and enhance customer satisfaction.
• Document all order phases systematically in relevant software applications.

Requirements

• Strong communication skills.
• Attention to detail.
• Ability to manage multiple priorities.
• Experience in administrative roles.
• Proactive problem-solving skills.

Benefits

• Opportunity to work in a fast-paced, innovative environment.
• Collaborative team culture.
• Professional development opportunities.