Product Enablement Specialist - Remote

Overview

BrandBastion is transforming the way the world’s leading brands manage conversations online, combining cutting-edge AI with human expertise for social media management at scale.

In Short

• Become a power user and subject matter expert on our platform.
• Help clients maximize product usage with best practices and strategic guidance.
• Build client-specific configurations to drive adoption.
• Act as support for internal product questions.
• Create high-quality enablement materials like videos and guides.
• Update knowledge bases with the latest features and best practices.
• Maintain courses for the BrandBastion Academy.
• Translate product data into compelling business impact stories.
• Identify knowledge gaps and create resources to address them.
• Support strategies that drive adoption and client retention.

Requirements

• Experience in product, marketing, or customer success roles.
• Strong communication and presentation skills.
• Ability to create engaging content and training materials.
• Familiarity with analytics and performance metrics.
• Proactive approach to identifying client needs.

Benefits

• Opportunity to work with leading global brands.
• Dynamic and innovative work environment.
• Collaborative team culture focused on growth.
• Access to continuous learning and development resources.