Enablement Specialist - Remote

Overview

This position provides the opportunity to empower customers and internal teams by designing and delivering engaging, scalable learning experiences.

In Short

• Develop user-friendly guides and playbooks for customer self-service.
• Create end-to-end learning journeys for onboarding and customer success.
• Contribute to in-app guides and notifications to improve user experience.
• Collaborate with various teams to align educational initiatives.
• Track and analyze feedback to refine learning materials.
• Design and deliver employee onboarding and upskilling programs.

Requirements

• Experience in instructional design.
• Strong analytical skills for data-driven decisions.
• Ability to collaborate across multiple teams.
• Passion for improving technology adoption.

Benefits

• Opportunity to work in a dynamic and collaborative environment.
• Empower customers and internal teams.
• Engage in continuous learning and improvement.