Customer Account Manager - Remote

Overview

This position is posted by Jobgether on behalf of Huntress. We are currently looking for a Customer Account Manager in the United States.

Join a fast-paced remote environment where your role is pivotal to customer success and revenue growth. You’ll work within a collaborative team focused on expanding product adoption and nurturing existing relationships. Your impact will be measured through retention and expansion metrics, contributing directly to customer satisfaction and company growth. This opportunity is perfect for a self-driven professional who thrives on delivering value, building rapport, and driving long-term success across a diverse client portfolio.

In Short

• Drive Annual Recurring Revenue (ARR) growth through product expansion and renewals.
• Serve as a trusted advisor to partners, ensuring optimal use and adoption of the platform.
• Strengthen partner loyalty and satisfaction by maintaining consistent, high-quality engagement.
• Execute structured engagement processes to ensure alignment and proactive communication.
• Cultivate relationships across partner organizations to support long-term retention.
• Maintain activity levels aligned with performance metrics and customer outcomes.

Requirements

• Strong communication and interpersonal skills.
• Experience in account management or customer success roles.
• Ability to analyze customer data and metrics.
• Proven track record of driving revenue growth.
• Self-motivated and results-oriented.

Benefits

• Flexible remote work environment.
• Opportunities for professional growth and development.
• Collaborative team culture.
• Competitive compensation package.
• Health and wellness benefits.