Key Account Manager - Remote

Overview

We’re seeking an experienced and driven Key Account Manager (KAM) who will manage and grow strategic customer relationships across Integrated Water Services, including water and wastewater treatment, O&M, industrial process water, and environmental solutions.

In Short

• Own senior-level relationships with assigned key accounts and act as a trusted advisor.
• Drive revenue through renewals, expansions, and cross-selling of Integrated Water Service offerings.
• Lead pricing, contract negotiations, and commercial planning.
• Coordinate with operations, engineering, safety, and compliance teams to ensure effective service delivery.
• Resolve customer issues and escalations while aligning expectations with execution.
• Develop multi-year account plans and provide market and performance insights.
• Maintain accurate forecasts, activity records, and reports in Salesforce.

Requirements

• Bachelor’s degree in Business, Engineering, Environmental Science, or related field.
• 5+ years of experience in key account management, sales, or commercial roles, preferably within water, wastewater, industrial services, utilities, or environmental services.
• Experience managing complex B2B accounts and long-term service contracts.
• Strong negotiation, forecasting, and cross-functional collaboration skills.
• Strong understanding of industrial or municipal water systems and service-based business models.
• Ability to manage multiple accounts and priorities in a dynamic environment.

Benefits

• Competitive salary and incentive compensation plans.
• Comprehensive benefits package (medical, dental, vision, STD, LTD).
• Paid time off (PTO) to recharge and explore.
• 401(k) retirement plan to secure your future.