RemoteOtterRemoteOtterThe Technical Support Engineer will be responsible for providing a world-class customer experience by solving technical challenges faced by customers.
incident.io is a leading all-in-one platform for incident management, designed to help teams respond quickly to incidents, reduce downtime, and learn from mistakes. Since its launch in 2021, the company has supported over 800 organizations, including major brands like Netflix and Airbnb, in resolving more than 250,000 incidents. With a focus on quality, pragmatism, and innovation, incident.io is backed by prominent investors and is committed to transforming how enterprises manage incidents through AI-driven solutions. The company fosters a collaborative environment where sales and product teams work closely to drive growth and improve customer experiences.
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incident.io is a leading all-in-one platform for incident management, designed to help teams respond quickly to incidents, reduce downtime, and learn from mistakes. Since its launch in 2021, the company has supported over 800 organizations, including major brands like Netflix and Airbnb, in resolving more than 250,000 incidents. With a focus on quality, pragmatism, and innovation, incident.io is backed by prominent investors and is committed to transforming how enterprises manage incidents through AI-driven solutions. The company fosters a collaborative environment where sales and product teams work closely to drive growth and improve customer experiences.
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