Director of Sales & Account Strategy - Americas - Remote

Overview

We are the leading global WordPress agency, building enterprise content platforms and providing digital consultancy for over a decade. We’re looking for an experienced Account Director to join our commercial team to help us lead our Strategic Partnership Program in the Americas. This is a fully-remote role and you can be located anywhere geographically within the US or Canada. You should be fluent in both written and spoken English.

In Short

• Lead the Strategic Partnership Program in the Americas.
• Achieve ≥US $1.5 m closed won in new business.
• Maintain ≥ 90 % client renewal rate.
• Own a portfolio of 5-8 enterprise clients.
• Partner with marketing to execute a regional strategy.
• Qualify, scope, and close complex WordPress projects.
• Maintain accurate revenue forecasts and risk registers.
• Act as the commercial voice in regional squad ceremonies.
• Represent Human Made at industry events.
• Ensure HubSpot hygiene score > 90 % across deals and accounts.

Requirements

• Fluent in written and spoken English.
• Experience in sales and account management.
• Proven track record in business development.
• Strong relationship-building skills.
• Ability to negotiate contracts and manage complex projects.
• Experience with HubSpot or similar CRM.
• Knowledge of WordPress and digital consultancy.
• Ability to work remotely and manage time effectively.
• Strong analytical and reporting skills.
• Experience in marketing collaboration.

Benefits

• Fully remote work environment.
• Opportunity to work with a leading global agency.
• Competitive salary and performance bonuses.
• Professional development opportunities.
• Flexible working hours.
• Collaborative team culture.
• Access to industry events and conferences.
• Health and wellness benefits.
• Support for continued education and training.
• Work-life balance initiatives.