Performance Manager-Central New York Region - Remote

Overview

The Performance Manager is responsible for overseeing the Performance team to ensure the successful implementation of health-related social needs programs and contracts, while promoting health equity in underserved communities.

In Short

• Oversee daily functions of Performance Consultants.
• Manage partner training and contract activities.
• Engage with partners to optimize processes.
• Collaborate on strategic service delivery enhancements.
• Support contract deliverables with external stakeholders.
• Recruit organizations to fill service gaps.
• Analyze partner performance data for trends.
• Host training sessions and meetings.
• Maintain communication with leadership on risks.
• Demonstrate a customer-first mindset.

Requirements

• Experience in performance management.
• Strong communication skills.
• Ability to analyze data and provide recommendations.
• Experience in health care or social services.
• Knowledge of contract management.
• Ability to work collaboratively with teams.
• Experience in training and development.
• Understanding of health equity principles.
• Ability to manage multiple projects.
• Commitment to community engagement.

Benefits

• Competitive compensation package.
• Comprehensive insurance benefits.
• 401K with company match.
• Unlimited paid time off after 90 days.
• Company-sponsored training opportunities.
• Flexible work schedules.
• Workplace that values diversity and respect.