Performance Consultant - Capital Region - Remote

Overview

The Performance Consultant (PC) is responsible for the successful implementation and execution of terms identified under New York’s 1115 Waiver Amendment’s SCN & HRSN Program and contracts. PCs manage partners’ participation and performance through on-site and remote communication, on-site visits to conduct training, partner risk and needs assessments, and strategic development of performance plans to align partner performance with contract deliverables and Healthy Alliance’s Quality Plan.

In Short

• Operate as the primary point of contact for all matters related to partner relations.
• Manage onboarding and training support for Healthy Alliance’s integrated network.
• Oversee partner contract and performance management.
• Collaborate with internal cross-functional teams to meet partner needs.
• Conduct partner risk assessments and resolve issues.
• Track and communicate monthly partner performance.
• Maintain knowledge of Medicaid and local transformation.
• Embody Healthy Alliance’s vision, mission, and goals.

Requirements

• Bachelor’s degree required. Degree in health, social services, or a related field preferred.
• Minimum 2+ years of consulting, account management, or health-related experience preferred.
• Experience with clinical process improvement and performance improvement.
• Knowledge of social drivers of health and community-based organizations.
• Excellent organizational and communication skills.
• Ability to work independently and manage multiple partners.
• Strong analytical and technical skills.
• Commitment to diversity, equity, and inclusion.

Benefits

• Competitive compensation package.
• Comprehensive insurance benefits.
• 401K with a company match.
• Unlimited paid time off after 90 days.
• Company-sponsored training and certification opportunities.
• Flexible work schedules.
• A workplace that values safety, respect, and diversity.