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Director of Fleet Services - Remote

Posted Yesterday
Sales / Business
Full Time
USA

Overview

The Director of Fleet Services will oversee the strategic and operational leadership of HDVI’s Fleet Services team, managing safety inspection processes and driving customer engagement.

In Short

  • Lead the Fleet Services department and its staff.
  • Develop and execute a department roadmap aligned with HDVI’s goals.
  • Establish and monitor KPIs for safety engagement and customer outcomes.
  • Collaborate with various teams to enhance service delivery.
  • Guide fleet safety performance reviews and recommendations.
  • Optimize onboarding processes for new insureds.
  • Monitor compliance with telematics and camera installation.
  • Act as a voice of the customer with Product and Engineering teams.
  • Partner with Marketing and Sales for effective messaging.
  • Manage department budget and vendor partnerships.

Requirements

  • Bachelor’s degree in relevant fields required.
  • 7+ years of experience in fleet safety or risk management.
  • 3+ years in a leadership role.
  • Experience with telematics solutions.
  • Familiarity with CSA scores and FMCSA regulations.
  • Strong analytical skills and communication abilities.
  • Proficient in CRM platforms and Microsoft Office.
  • Skilled in project management and process improvement.
  • Passion for innovation and customer service.

Benefits

  • Competitive salary and stock options.
  • Unlimited PTO with 11 paid holidays.
  • Comprehensive health benefits.
  • 401(k) retirement plan with company match.
  • Inclusive parental leave policy.
  • Meeting-free Wednesdays for focused work.
  • Birthday meal reimbursement.
  • Remote-friendly environment with team offsites.
HDVI logo

HDVI

High Definition Vehicle Insurance (HDVI) is a pioneering company at the intersection of technology and insurance, specifically focused on commercial trucking. By integrating telematics, software, and data, HDVI offers an innovative platform that enhances fleet risk management and transportation insurance. The company aims to revolutionize the $50 billion commercial auto insurance industry, which has seen little innovation in recent decades. Co-founded by a former Esurance executive, HDVI is backed by prominent venture capital firms and strategic investors, including Munich Re, Daimler Trucks, and Qualcomm. The team is driven by values, data, and a collaborative spirit, dedicated to improving the quality of life for their customers through effective solutions. HDVI provides a supportive work environment with generous benefits, including employee stock options, unlimited PTO, and a flexible work culture.

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