Remote Otter LogoRemoteOtter

Customer Enablement & Training Specialist - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide

Overview

The Customer Enablement & Training Specialist will help enterprise marketing teams successfully adopt a modern workflow and automation platform, combining training, onboarding, and marketing operations.

In Short

  • Deliver training sessions, onboarding programs, and cohort-based workshops for enterprise clients.
  • Own customer onboarding from first login to full adoption.
  • Translate technical workflows into simple, actionable steps for marketing and content teams.
  • Build and maintain enablement playbooks to scale customer success.
  • Support inbound marketing operations, including CRM workflows, campaign automation, and reporting.
  • Partner with marketing and content teams on SEO and content enablement projects.

Requirements

  • 2+ years in marketing operations, customer success, or product enablement, ideally within SaaS or agencies.
  • Hands-on experience with HubSpot or other CRM/marketing automation platforms.
  • Proven experience running client-facing training sessions, onboarding, or workshops.
  • Strong foundation in SEO and content creation.
  • Proficiency in SQL and Python.
  • Excellent communication skills with the ability to explain technical concepts to non-technical audiences.
  • A teacher/educator mindset who enjoys enabling others and building scalable processes.

Benefits

  • Work directly with enterprise marketing teams at well-known global companies.
  • Develop high-demand skills in AI-driven workflow automation.
  • Be part of a fast-scaling technology company with strong market fit and funding.
  • Play a central role in helping modern marketers adopt cutting-edge technology.
Growth Troops logo

Growth Troops

Growth Troops is a rapidly expanding web development agency that specializes in delivering high-performance, custom websites and web applications for venture-backed startups and digital-first enterprises. With a growing project pipeline, the company is focused on providing tailored web development services, from initial discovery and UX audits to full-stack builds and post-launch support. The team is dedicated to understanding the unique needs of digital-native companies and is committed to driving their growth through innovative web solutions.

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