Enterprise Customer Enablement & Training Specialist - Remote

Overview

The Enterprise Customer Enablement & Training Specialist at AirOps will shape how innovative marketing teams master AI workflows, ensuring customer success and training from initial login to becoming certified AI marketing experts.

In Short

• Architect customer success and training for Fortune 500 marketers.
• Run private training sessions influencing significant deals.
• Manage multiple strategic accounts effectively.
• Design and deliver custom enterprise training programs.
• Become a certified trainer for AI Marketing Mastery cohort.
• Influence product roadmap based on customer needs.
• Support public cohort programs with numerous participants.
• Work with modern SaaS tools like Intercom and Slack.
• Engage with marketing teams to help them stay relevant in AI.
• Experience rapid career growth in a cutting-edge field.

Requirements

• 1-3 years in customer success or product enablement (B2B SaaS preferred).
• Exceptional written and verbal communication skills.
• Experience with modern SaaS tools.
• Proven ability to manage multiple accounts.
• Ability to explain complex concepts simply.

Benefits

• Equity in a fast-growing startup.
• Competitive benefits package tailored to your location.
• Flexible time off policy.
• Generous parental leave.
• A fun-loving and fast-moving team.