Customer Enablement & Training Specialist - Remote

Overview

The Customer Enablement & Training Specialist at Actian plays a key role in helping customers successfully adopt Actian’s Cloud solutions by collaborating closely with various teams to create and deliver customer enablement programs.

In Short

• Design and execute a customer enablement framework.
• Develop engaging programs and resources for key user personas.
• Deliver high-impact training for enterprise customers.
• Create high-quality enablement materials.
• Measure the impact of onboarding and training programs.
• Collaborate with internal teams on new product features.
• Partner with CSMs to identify adoption challenges.
• Collect feedback to refine programs.
• Align strategies with company goals.

Requirements

• 5 years of experience in customer enablement or product training.
• Knowledge of data governance and management concepts.
• Experience designing and delivering training programs.
• Strong instructional design skills.
• Excellent communication and presentation skills.
• Understanding of cloud architectures.
• Collaborative mindset.
• Customer-first mindset.

Benefits

• Dynamic work environment.
• Opportunity to innovate and collaborate.
• Impactful role in customer success.