Senior Manager, Sales Development - Remote

Overview

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

In Short

• This is a 1st line management role, where you’ll develop and mentor a team of SDRs, including responsibility for performance management, recruitment, and training.
• Help execute on the strategy to ensure the success of our open source users and pipeline generation.
• Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting.
• Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity.
• Drive an inclusive, collaborative environment, where there is constant learning and growth.

Requirements

• 3 years of first-line management and/or experience in sales, sales development, operations, or enablement.
• Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition driven business.
• Ability to operate in an entrepreneurial, remote environment.
• Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data.
• Experience with Salesforce, prospecting tools, MEDDPICC, value based selling (Force Management).
• Located in East Coast Region of the US.

Benefits

• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Remote-First, Global Culture – Work from anywhere with collaboration at the heart of everything we do.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• Balance is Key - We operate a global annual leave policy of 30 days per annum.