Sales Development Representative, West - Remote

Overview

As a Sales Development Representative (SDR), you will focus on three core missions. One, you will help our users and prospects navigate their Grafana journey by engaging with and listening to them in order to provide them with appropriate resources and guidance. Two, with these learnings, you will partner with our Sales Team to connect with other influential people in these organizations to identify new business opportunities that are the pipeline for our company’s revenue goals by partnering proactively with our Sales Team. And three, you will develop valuable, transferable skills to help you achieve your career goals. By fulfilling our three core missions, you will contribute importantly to Grafana Labs’ community and business goals.

In Short

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts
• Use Salesforce and Grafana dashboards for lead and account management and research
• Drive effective discovery conversations to understand users’ needs and goals
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales

Requirements

• Located in California
• Open to feedback and coaching
• Clear and concise written and verbal communication style
• Excellent organizational skills
• Willingness to take on any task with a focus on quality
• Resourceful and proactive in an evolving environment
• Driven by purpose and team-first attitude

Benefits

• Equity and bonus opportunities
• Professional growth and development
• Supportive team environment
• Flexible working conditions
• Diverse and inclusive workplace