Channel Program Associate - Remote

Overview

As a Channel Program Associate, you will play a key role on the Alliances team in supporting Glia's channel program and setting it up for both partner and Glia success. You'll be responsible for the administration of our partner portal (PRM platform) as well as assisting with various partner/channel program tasks to ensure smooth collaboration with our partners. This role involves working cross-functionally with internal stakeholders as the primary PRM resource.

In Short

• Onboard new partners and partner users to the PRM and provide training on its features and functionalities
• Act as the primary point of contact for partners regarding portal-related inquiries and issues
• Set up and maintain partner journeys
• Help track and manage partner certifications and compliance requirements
• Work cross-functionally with internal stakeholders (partner managers, enablement, product and partner marketing) to manage content and campaigns
• Manage channel leads process end-to-end
• Generate and analyze reports on partner performance and engagement
• Contribute to the development and implementation of channel operations processes and best practices

Requirements

• 1-4 years of experience in channel operations, partner management, or a related field
• Familiarity with ZiftONE or similar PRM platforms
• Familiarity with Salesforce CRM
• Ability to manage multiple projects and prioritize tasks effectively
• Excellent communication and interpersonal skills
• Strong problem-solving skills and attention to detail
• Proficiency in Google Sheets / Excel
• Ability to thrive in a fast-paced and dynamic work environment
• Ability to work independently and as part of a team
• Advanced Proficiency in English Language Required

Benefits

• Stock Options and Competitive Salary
• Professional development support (trainings, courses, conferences, books, etc)
• Access to all the latest tools and equipment you’ll need
• Sports compensation
• Team events: annual employee awards, internal hackathons, and a dozen cool events
• Generous referral bonuses
• Diversity: 25 countries represented