Remote Otter LogoRemoteOtter

Customer Success Engineering Team Lead - Remote

Posted 24 weeks ago
Customer Service
Full Time
USA

Overview

Freshpaint is a company focused on helping healthcare marketers promote access to care while safeguarding patient privacy. They provide a layer of data governance to ensure compliance with HIPAA while enabling effective marketing and analytics.

In Short

  • Lead the onboarding and implementation of Freshpaint for strategic customers.
  • Serve as a technical advisor for Freshpaint’s most strategic accounts.
  • Manage and mentor a team of Customer Success Engineers.
  • Collaborate with Product, Engineering, and Support teams to enhance customer experience.
  • Stay informed on best practices in healthcare and data privacy.

Requirements

  • 8+ years in Customer Success Engineering or similar roles.
  • Advanced knowledge of web technologies and analytics.
  • Proven ability to manage and develop high-performing teams.
  • Exceptional communication skills.
  • Strong analytical and process-oriented mindset.

Benefits

  • Competitive compensation with equity options.
  • Unlimited PTO with a minimum requirement of 2 weeks per year.
  • 100% remote work with flexible in-office options.
  • Health, dental, and vision insurance covered by the company.
  • Regular team offsites and ownership of your work.
Freshpaint logo

Freshpaint

Freshpaint is a rapidly growing software company focused on enabling healthcare organizations to collect, safeguard, and activate customer data while ensuring compliance with HIPAA regulations. Founded by veterans in web analytics, Freshpaint addresses the unique challenges faced by highly regulated businesses in managing sensitive customer information. The company offers a Privacy Platform that automates HIPAA compliance for healthcare providers, allowing them to utilize popular marketing and analytics tools without compromising patient privacy. With a fully remote workforce and a commitment to employee well-being, Freshpaint fosters a collaborative environment that values ownership and innovation, making it an attractive place for individuals looking to make a significant impact in the healthcare sector.

Share This Job!

Save This Job!

Similar Jobs:

monday.com logo

Customer Success Team Lead - Remote

monday.com

13 weeks ago

Seeking a Team Lead for Customer Success to drive retention and growth in the Mid-market segment.

NY, USA
Full-time
Customer Service
$135,000 - $185,000/year
Orca-AI logo

Customer Success Team Lead - Remote

Orca-AI

14 weeks ago

Join Orca AI as a Customer Success Team Lead to manage client onboarding and ensure customer satisfaction in the shipping industry.

Israel
Full-time
Customer Service

AssetWatch

Customer Success Team Lead - Remote

AssetWatch

17 weeks ago

The Customer Success Team Lead will manage and guide a team of Customer Success Managers to enhance client retention and satisfaction.

Worldwide
Full-time
Customer Service
Accountable logo

Customer Success Team Lead - Remote

Accountable

17 weeks ago

The Customer Success Team Lead will oversee a team dedicated to enhancing customer satisfaction and support.

Worldwide
Full-time
Customer Service
50000€ - 55000€/year
Eleos Health logo

Team Lead, Customer Success - Remote

Eleos Health

19 weeks ago

Join Eleos Health as a Team Lead in Customer Success, overseeing a team and key accounts in a fully remote environment.

Worldwide
Full-time
Customer Service
$135,000 - $145,000/year