Key Account Manager - Remote

Overview

As the Key Account Manager, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ over 25,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction.

In Short

• Build and maintain strong, long-lasting relationships with key stakeholders.
• Identify and pursue opportunities for expanding the book of business.
• Collaborate with clients to understand their business objectives.
• Regularly assess account performance and customer feedback.
• Work closely with internal teams to ensure alignment on client needs.
• Prepare and present detailed reports on account performance.
• Address client concerns promptly and effectively.

Requirements

• Bachelor’s or advanced degree in Business Administration, Marketing, or a related field.
• 7+ years of experience in account management, sales, or business development.
• Strong understanding of Key client needs and market trends.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.

Benefits

• Medical, dental, and vision insurance.
• HSA and employee stock purchasing program.
• 401(k) and paid time off.
• Holiday pay and more.