Key Account Manager - Remote

Overview

The Key Account Manager will focus on strategic clients, fostering business opportunities and ensuring exceptional service delivery within the SGS Clinical Research framework.

In Short

• Build and maintain strong relationships with key clients.
• Develop and implement strategic account plans.
• Conduct regular business reviews with clients.
• Collaborate with cross-functional teams.
• Identify upselling and cross-selling opportunities.
• Stay updated on industry trends and market conditions.
• Prepare and present reports on account performance.
• Manage contract negotiations and renewals.
• Provide exceptional customer service.
• Work collaboratively across the organization.

Requirements

• Bachelor's or Master’s degree in business administration or life sciences.
• Proven experience in sales or key account management.
• Knowledgeable in the drug development process.
• Fluent in English – written and oral.
• Familiarity with Microsoft Office and CRM software.
• Strong business acumen and financial understanding.
• Ability to travel to meet clients.
• Experience in Clinical Research or CRO business.
• Excellent communication and interpersonal skills.
• Strong negotiation and influencing skills.

Benefits

• Supportive working environment.
• Opportunity to share ideas and make a difference.
• Room to grow and fulfill your purpose.